Tickets Solved: 27,272


Updated: 1:51pm

Hate those Monday morning Refund Requests? How about those "I can't log in" issues? Or the "I can't install this software", or "How does this product compare to that product?" We get it... We see these support requests (and many more) every single day and to us, it's Cake Walk.

Just Some of the Many Support Desks We Manage

Got a Question you need answered? See if it's addressed in the section below

  • Download Issues?

    We see these problems all the time. Let us save your frustration. Often it’s a link error inside your Payment processor that wasn’t double checked, other times the customer’s browser will prevent downloads or their anti-virus is working overtime.

  • Slow Response Times?

    We Provide Always On support and by the hour support so your customers never have to wait for a reply to their support ticket.

  • Ordering Problems?

    Sometimes things don’t go as smoothly as we’d all like. Sometimes people try to purchase the OTO and other upsells/downsells. We will direct these customers to where they need to be when fulfilling their order.

  • Feature Requests?

    Sometimes our best service ideas come from our customers. As a result we’ll always ensure awesome feedback, features and ideas are passed along to you for consideration (it could even be your next product!)

  • Live Chat Support?

    Live Chat rocks. Yes, we can provide you with a Live Chat agent to help with live chat requests for support.

  • Want Satisfaction Growth?

    Support is the life blood of an online business. Watch as your customer satisfaction rate grows when your support is awesome.

  • Hate Processing Refunds?

    Waking up on a Monday morning to process refunds isn’t the best way to start the day. We can take care of those for you. Common Refund platforms we work with are JVZoo, W+, Clickbank, Paypal etc

  • Lost Passwords?

    These are the most commonly occuring questions we see inside support desks. So we got you covered.

  • We Love Support

    It’s true and it’s the life blood of our business. We provide attentive first, second and even third line support (where needed) in order to make your work life that bit easier. After all, you don’t want to be working inside your support desk do you?

  • Red Ribbon Support

    We provide support desks to lots of companies in the Internet Marketing World – we do this because we’re good at it. Check out our testimonials page to read more from what some of our happy customers are saying.

Help with Technical Support

  • Resetting Usernames/Passwords
  • Adding Members to different product levels
  • Denying Access
  • Common Tech Support Issues

Help With Refunds and Cancelations

  • Hate handling refunds? We can take care of that for you.
  • Give us Access to your JVZoo, Clickbank (Master a/c), W+ etc
  • We will handle refund requests and process product lock outs

Awesome Support, Done Simply

  • Fill in our SOP (Standard Operating Procedure) for support.
  • We gain access to everything prior to support take over.
  • We bring support through Two Layers before we reach you.
  • Varied Options For Support Desk Management.

On Demand or By The Hour Support

  • Need an Hour of Support a day? No problem, we got you covered.
  • Got a big launch happening real soon and need additional support? Yep, we're ready.
  • Need Scaling support? We got that, too.
OA Support Basic
$800
  • 40 Hours Support Each Month
  • Single Point Of Contact
  • Roll Over Hours
  • $800 per month
  • One time $200 set up fee per product launch
  • Minimum term applies
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OA Support Regular
$997
  • 60 Hours of Support Each Month
  • Dedicated Support Staff
  • Single Point of Contact
  • Free Setup Fee ($200 value)
  • Roll over hours
  • $997 per month
  • Minimum term applies
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OA Support Heavy
$1997
  • Suitable for Product Launches
  • Support 12 Hours Per Day (Mon-Fri)
  • Dedicated Support Personel
  • Free Setup ($200 value)
  • $1997 per month
  • Minimum term applies
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OA Support Lite
$500
  • 20 Hours Support Each Month
  • Single Point Of Contact
  • Roll Over Hours
  • $500 per month
  • One time $200 set up fee per product launch
  • Minimum term applies
Speak with us