How to Train Your Remote Staff

I created a podcast that accompanies this post, however I’ll write it up in detail here for those who prefer to read rather than listen.

I am a big believer in systems and streamlining things as much as I can, so it won’t come as a surprise to learn that I like to apply the same logic to training my new staff. So, I’ll share with you how I do this so as you can learn the processes I use that may help you.

When it comes to training, I always write down my learning outcomes for the specific piece I am going to create a piece of training around. I need to know what it is I am going to teach and whether I accomplished that by the end of the training piece. So my learning outcomes are key.

Learning Outcomes

Learning Outcomes are simply a few notes on what it is you want the viewer/reader to know after they’ve been through the training.

Once I’ve got that sorted I move onto the training aspect. I prefer to do my training via videos by recording my screen and voice. To do that I use Camtasia which is available for both Mac and Windows at around $200 for a licence.

Key Point here is when creating these videos keep them short. This is important because if you keep the videos short it forces you to be concise and when you’re concise the message you’re trying to deliver will be far easier to understand than some long winded recording of you rambling on about other things not pertinent to the training. Trust me, it happens. So, keep it short.

Pause the recording in parts. Sometimes you might be looking for files or folders and recording the screen all the while. This is pointless, wastes viewing time, wastes energy processing and of course internet bandwidth, so just pause the video if you find yourself searching for files and folders.

Render your videos in batches. Rendering means making the video available in a format that is viewable outside of the platform they were made in. Typically you would render your screen recording in MP4. Camtasia gives you the ability to do a series of video renderings in on go. The beauty of this means you can have them rendering over night whilst you sleep and they’ll be ready to go when you get up.

Send them to Dropbox. When I make my training videos I render them into a Dropbox folder so over night they get uploaded and ready to be shared with my team in the morning. I suggest doing the same and you’ll save a huge amount of time in the morning.

Simple but effective tips to help you manage your training. Listen into the podcast for more tips.